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Loyalty Program

How do I access Loop's loyalty program?

Are you in the loop? Join fellow Loopers enjoying the perks of our loyalty program by checking out the Loop Circle page here. Become a member to complete challenges and earn points to unlock exclusive rewards just for you.

How do I create a Loop Circle account?

Creating an account is super easy and takes just 60 seconds. Click here to fill out the form, answer a few questions and you’re in. Get ready for fun challenges and start earning exclusive members-only rewards.

How do I log into my Loop Circle account?

Enter your email and password here to access the Loop Circle page. Pro tip: Bookmark this page for quick access and stay in the loop with all our Loop Circle updates.

How do I reset my Loop Circle password?

Forgotten your password? Resetting your password is super easy. Just click here to head over to the password reset page and enter the email you used to create your account. In a few minutes, you'll get a password reset link in your inbox. Click it an

How do I get in touch with the Loop Circle support team?

The answer you're looking for might be waiting on the Loop Circle FAQ page. If you don't find it there, just reach out to our support team at [email protected]. You can also hit the help button on the Loop Circle page anytime.

When is the Loop Circle’s support team available?​

Our dedicated Loop Circle support team is here to help. Got questions? We're available Monday to Friday, 9:00 AM – 5:00 PM CET.

When can I expect a response to my question?​

We’ll aim to get back to you as soon as possible, and no later than 48 hours.

I don’t think the program is right for me – is it possible to leave?

We're sorry to see you go. If you have any feedback or if there's anything we can do to change your mind, let us know. To delete your Loop Circle account, head to the profile section of the app and click on Security and Login.

Why do I see two order histories - one in my Loop account and another in my Loop Circle account?

The order history in your Loop account shows all orders made with your email address. Meanwhile, your Loop Circle account tracks referral orders made through your referral link. This makes it super easy to monitor your referral progress and see the r