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Shipping

Where do you ship?

We ship worldwide from our central warehouse in Belgium. Standard shipping is handled by Deutsche Post and then transferred to the local postal carrier in the destination country. Express shipping is also available through DHL, DPD and PostNL dependi

How can I track my order?

You will receive a confirmation email with a tracking number within 1 working day of placing your order. Click on your tracking number and you will be redirected to the tracking page.

Do you offer express shipping?

Yes, we do! Our express shipping is handled by DHL Express, DPD or PostNL. Once you’ve chosen this option at checkout you will see the exact cost and estimated transit times.

When will I receive my order

The transit time for your order will be shown at checkout once you have selected your destination country and shipping option. Please note that transit times are always estimates. While we strive to deliver all orders on time, the actual delivery tim

Will I have to pay import fees?

For deliveries outside of the EU, Loop Earplugs does not collect VAT, GST, duties and/or taxes. If your order is above the minimum tax/duty threshold for your country, you will be responsible to pay any fees associated with importing the goods.

What should I do if I haven’t received a confirmation email?

If your order was processed successfully, you should have received a confirmation email. If you can't see it in your main inbox or spam folder, get in touch with us here.

My order arrived with something missing. What happens now?

Even though all orders are processed with the utmost care, we're only human and mistakes can happen. If your order is incomplete or has any other issues, please contact us with your order number and we'll do our best to resolve the issue as quickly a